Shipping & Return Policy

Shipping Policy
• Processing Time: Orders are processed within 1-2 business days after payment confirmation.
• Shipping Time: Shipping within Ireland takes approximately 14 working days from the date of dispatch.
• Shipping Cost: Shipping is free on all orders within Ireland.

Return Policy
We want you to be completely satisfied with your purchase. If you are not fully happy with your order, please review our return guidelines below:
• Return Window: You may return your item within 6 days of receiving it.
• Condition: All returned items must be in their original, unused condition with tags and packaging intact.
• Return Process: To initiate a return, please contact us at info@e20.ie with your order details. Once we confirm your return, we will provide return instructions and the return address.
• Return Shipping Cost: Customers are responsible for covering the cost of return shipping unless the item is defective or incorrect.

Refunds
• Processing Time: Once we receive and inspect your returned item, refunds will be processed within 5-7 business days to the original payment method.
• Exchanges: We offer exchanges only if the product is defective or incorrect.

For any questions, please contact our customer service team at info@e20.ie.